Heart Talk – Child Safety and User Protection Standards
Last Updated: April 12, 2025
At Heart Talk, the safety and well-being of our users are our top priorities. We are committed to creating a respectful and secure environment for emotional support and real-time conversations. Our platform is designed for users aged 18 and above and is not intended for children or minors.
Age Restrictions
Heart Talk is strictly intended for users who are 18 years or older. We do not knowingly collect or allow usage from children or minors. Any accounts found to be in violation of this policy will be removed.
Content Moderation
We actively moderate the platform to detect and prevent abusive, inappropriate, or harmful behavior. Users can report messages or video calls that violate our Community Guidelines. Our moderation team reviews all reports and takes appropriate action, including warnings, bans, or permanent suspension.
User Reporting and Blocking
Users have access to in-app tools to report or block other users at any time. Reports are confidential and handled by trained moderators to ensure a prompt response to any safety-related issues.
Privacy and Data Protection
We are committed to maintaining user privacy and data security. All personal data is processed in accordance with our Privacy Policy and applicable data protection laws.
Our Commitment
Heart Talk strictly prohibits:
- Child exploitation or abuse
- Sharing of explicit content involving minors
- Harassment, grooming, or inappropriate behavior
Contact Information
If you have questions, safety concerns, or would like to report any violation of our policies, please contact us at:
Email: hearttalk@gmail.com
Subject: Child Safety Concern
We take all safety reports seriously and act promptly to ensure our platform remains a secure space for genuine, respectful connections.